Breastfeeding Support Helpline

Qualified nurses, trained and licensed by the Ministry of Health, offer advice and personalized support, either at home, in clinics, or over the phone.

Last update : 09.7.24

  • Included

    Maccabi Sheli

  • Included

    Maccabi Zahav

  • Included

    Maccabi Silver Shield

  • Included

    Basic Plan

Eligibility conditions are affected by:

Insurance plan | Medical condition

Who is eligible?

Insurance plan | Medical condition
Maccabi members following childbirth.

What does Maccabi provide?

Maccabi Sheli

  • Two meetings with a lactation consultant, either at your home or online
  • Meetings last 1 to 1.5 hours each
  • Maccabi Sheli members are eligible for this benefit after each birth

Maccabi Zahav, Maccabi Silver Shield, Basic Plan

  • Over-the-phone breastfeeding support provided by qualified nurses with an academic degree and Ministry of Health-licensed lactation consultants, including:
  • Foundational breastfeeding information for mothers.
  • Assistance with breastfeeding difficulties and questions.
  • Guidance on breastfeeding effectively to ensure a positive experience for both mother and baby.
  • One breastfeeding consultation session at a clinic (the lactation consultant will schedule additional sessions if you feel it necessary).

How much does it cost?

Telephone calls

Free of charge.

At nurse clinics and Tipat Halav clinics

Free of charge.

At your home with a private lactation consultant (Maccabi Sheli)

First visit - deductible of NIS 166

Second visit - deductible of NIS 89

Virtual consultation - NIS 110 for the first visit and NIS 89 for the second visit

Where is the service provided?

By telephone

Breastfeeding consultation over the phone is available through the Maccabi Nonstop Call Center at *3555. In the call routing system, press 4 for the nurses' center and 9 again for the breastfeeding helpline.

Helpline hours

Sunday - Thursday - 8:00-15:00

Friday - 8:00-13:00

At nurse clinics and Tipat Halav clinics

Breastfeeding consultation is available at Tipat Halav clinics or at nurse clinics on the list

At your home (for Maccabi Sheli members)

Lactation consultants throughout the country. 

North District

Consultant details

City/region 

Efrat Morgenstern
054-6430133

Beit She’an 

Yael Noy
052-7497867

Giv’at Avni

Maya Rosner
050-8382922

Daliyat al-Karmel 

Ronit Almog
050-8803488

Zikhron Ya'akov

Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

Hof HaCarmel 

Maya Rosner
050-8382922
Yael Bar-Haim
054-4416501
In Hadar only: Nathanella Ashtamker
052-8846892
Ilana Freeman-Buber
052-3279454

Haifa 

Yael Noy
052-7497867

Tiberias 

Maya Rosner
050-8382922
Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

Tirat HaCarmel 

Lilia Reitich
054-9404873

*Virtual consultations are available

Karmiel and surroundings

Lilia Reitich
054-9404873

*Virtual consultations are available

Misgav and surroundings

Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

Nesher 

Lea Yohanan
054-2408380

Emek Yizrael 

Lilia Reitich
054-9404873

*Virtual consultations are available

Acre

Lea Yohanan
054-2408380
Efrat Morgenstern
054-6430133

Afula 

Maya Rosner
050-8382922
Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

Atlit 

Yael Noy
052-7497867

Poria 

Maya Rosner
050-8382922
Ilana Freeman-Buber
052-3279454
Lilia Reitich
054-9404873

*Virtual consultations are available
Lilia Kogan
050-8221153

Krayot

Hayat Hasan
050-8688568

*Virtual consultations are also available

Reineh

Lilia Kogan
050-8221153
Ilana Freeman-Buber
052-3279454

Rekhasim 

Lea Yohanan
054-2408380
Efrat Morgenstern
054-6430133

Ramat Yishai 

Hayat Hasan
050-8688568

*Virtual consultations are also available

Shfar’am and surroundings

Consultant details

Efrat Morgenstern
054-6430133

City/region 

Beit She’an 

Consultant details

Yael Noy
052-7497867

City/region 

Giv’at Avni

Consultant details

Maya Rosner
050-8382922

City/region 

Daliyat al-Karmel 

Consultant details

Ronit Almog
050-8803488

City/region 

Zikhron Ya'akov

Consultant details

Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

City/region 

Hof HaCarmel 

Consultant details

Maya Rosner
050-8382922
Yael Bar-Haim
054-4416501
In Hadar only: Nathanella Ashtamker
052-8846892
Ilana Freeman-Buber
052-3279454

City/region 

Haifa 

Consultant details

Yael Noy
052-7497867

City/region 

Tiberias 

Consultant details

Maya Rosner
050-8382922
Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

City/region 

Tirat HaCarmel 

Consultant details

Lilia Reitich
054-9404873

*Virtual consultations are available

City/region 

Karmiel and surroundings

Consultant details

Lilia Reitich
054-9404873

*Virtual consultations are available

City/region 

Misgav and surroundings

Consultant details

Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

City/region 

Nesher 

Consultant details

Lea Yohanan
054-2408380

City/region 

Emek Yizrael 

Consultant details

Lilia Reitich
054-9404873

*Virtual consultations are available

City/region 

Acre

Consultant details

Lea Yohanan
054-2408380
Efrat Morgenstern
054-6430133

City/region 

Afula 

Consultant details

Maya Rosner
050-8382922
Yael Bar-Haim
054-4416501
Ilana Freeman-Buber
052-3279454

City/region 

Atlit 

Consultant details

Yael Noy
052-7497867

City/region 

Poria 

Consultant details

Maya Rosner
050-8382922
Ilana Freeman-Buber
052-3279454
Lilia Reitich
054-9404873

*Virtual consultations are available
Lilia Kogan
050-8221153

City/region 

Krayot

Consultant details

Hayat Hasan
050-8688568

*Virtual consultations are also available

City/region 

Reineh

Consultant details

Lilia Kogan
050-8221153
Ilana Freeman-Buber
052-3279454

City/region 

Rekhasim 

Consultant details

Lea Yohanan
054-2408380
Efrat Morgenstern
054-6430133

City/region 

Ramat Yishai 

Consultant details

Hayat Hasan
050-8688568

*Virtual consultations are also available

City/region 

Shfar’am and surroundings

Sharon District

Consultant details

City/region 

Stelli Gerby
052-8484060

*Virtual consultations are available

Even Yehuda and surroundings

Racheli Haviv
050-7118314

*Virtual consultations are available

Oranit

Rina Goldman
055-6888058

Ariel and surroundings

Stelli Gerby
052-8484060

*Virtual consultations are available

Ga'ash

Geny Kruchakov
050-8802441

*Virtual consultations are available

Hod HaSharon

Geny Kruchakov
050-8802441

*Virtual consultations are available

Herzliya

Stelli Gerby
052-8484060

*Virtual consultations are available

Hadera

Yelena Brinberg Gurevich
058-7165829

*Also available on WhatsApp

Harish

Stelli Gerby
052-8484060

*Virtual consultations are available

Kfar Yona

Geny Kruchakov
050-8802441

*Virtual consultations are available

Kfar Saba

Stelli Gerby
052-8484060

*Virtual consultations are available

Netanya

Stelli Gerby
052-8484060

*Virtual consultations are available

Emek Hefer

Racheli Haviv
050-7118314

*Virtual consultations are available

Petah Tikva

Racheli Haviv
050-7118314

*Virtual consultations are available

Rosh HaAyin

Geny Kruchakov
050-8802441

*Virtual consultations are available

Ramat HaSharon

Geny Kruchakov
050-8802441

*Virtual consultations are available

Ra'anana

Stelli Gerby
052-8484060

*Virtual consultations are available

Shefayim

Geny Kruchakov
050-8802441

*Virtual consultations are available

Tel Mond

Consultant details

Stelli Gerby
052-8484060

*Virtual consultations are available

City/region 

Even Yehuda and surroundings

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Oranit

Consultant details

Rina Goldman
055-6888058

City/region 

Ariel and surroundings

Consultant details

Stelli Gerby
052-8484060

*Virtual consultations are available

City/region 

Ga'ash

Consultant details

Geny Kruchakov
050-8802441

*Virtual consultations are available

City/region 

Hod HaSharon

Consultant details

Geny Kruchakov
050-8802441

*Virtual consultations are available

City/region 

Herzliya

Consultant details

Stelli Gerby
052-8484060

*Virtual consultations are available

City/region 

Hadera

Consultant details

Yelena Brinberg Gurevich
058-7165829

*Also available on WhatsApp

City/region 

Harish

Consultant details

Stelli Gerby
052-8484060

*Virtual consultations are available

City/region 

Kfar Yona

Consultant details

Geny Kruchakov
050-8802441

*Virtual consultations are available

City/region 

Kfar Saba

Consultant details

Stelli Gerby
052-8484060

*Virtual consultations are available

City/region 

Netanya

Consultant details

Stelli Gerby
052-8484060

*Virtual consultations are available

City/region 

Emek Hefer

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Petah Tikva

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Rosh HaAyin

Consultant details

Geny Kruchakov
050-8802441

*Virtual consultations are available

City/region 

Ramat HaSharon

Consultant details

Geny Kruchakov
050-8802441

*Virtual consultations are available

City/region 

Ra'anana

Consultant details

Stelli Gerby
052-8484060

*Virtual consultations are available

City/region 

Shefayim

Consultant details

Geny Kruchakov
050-8802441

*Virtual consultations are available

City/region 

Tel Mond

Central District

Consultant details

City/region 

Racheli Haviv
050-7118314

*Virtual consultations are available

Or Yehuda

Racheli Haviv
050-7118314

*Virtual consultations are available

El’ad

Racheli Haviv
050-7118314

*Virtual consultations are available

Beit Arye

Racheli Haviv
050-7118314

*Virtual consultations are available

Giv’at Shmuel

Racheli Haviv
050-7118314

*Virtual consultations are available

Yahud

Racheli Haviv
050-7118314

*Virtual consultations are available

Kiryat Ono

Racheli Haviv
050-7118314

*Virtual consultations are available

Shoham

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Or Yehuda

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

El’ad

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Beit Arye

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Giv’at Shmuel

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Yahud

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Kiryat Ono

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Shoham

Jerusalem and Shfela District

Consultant details

City/region 

Shulamit Leviev Zairov
052-6030804

Bat Yam

Katya Rabinovich
054-4826133

Ayelet Krolfeld
050-9022022

Be'er Ya'akov

Tova Surovsky
Ha-Amora'im St. 345/11
02-5029630
058-3237868

Beit Shemesh

Yael Shahaf
054-5842214

*Virtual consultations are available

Beit Shemesh

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Shulamit Leviev Zairov
052-6030804

Holon

Levana Zulfayev
050-7833805
050-2277462

Jerusalem

Mazal Sabatani
050-5968279

Jerusalem - Pisgat Ze’ev, Neve Yaakov

Racheli Haviv
050-7118314

*Virtual consultations are available

Lod

Racheli Haviv
050-7118314

*Virtual consultations are available

Modi’in

Racheli Haviv
050-7118314

*Virtual consultations are available

Modi’in Ilit

Mazal Sabatani
050-5968279

Ma’ale Adumim

Ayelet Krolfeld
050-9022022
Ilana Shlapnik
052-8320474, 08-8688111

*Virtual consultations are available
Shulamit Leviev Zairov
052-6030804
Angel Mashiach
054-8031595
Nili

Ness Ziona

Racheli Haviv
050-7118314

*Virtual consultations are available

Nili

Racheli Haviv
050-7118314

*Virtual consultations are available

Na'ale

Ayelet Krolfeld
050-9022022
Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Shulamit Leviev Zairov
052-6030804

Rishon LeZion 

Katya Rabinovich
054-4826133
Shulamit Leviev Zairov
052-6030804

Ramla 

Consultant details

Shulamit Leviev Zairov
052-6030804

City/region 

Bat Yam

Consultant details

Katya Rabinovich
054-4826133

Ayelet Krolfeld
050-9022022

City/region 

Be'er Ya'akov

Consultant details

Tova Surovsky
Ha-Amora'im St. 345/11
02-5029630
058-3237868

City/region 

Beit Shemesh

Consultant details

Yael Shahaf
054-5842214

*Virtual consultations are available

City/region 

Beit Shemesh

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Shulamit Leviev Zairov
052-6030804

City/region 

Holon

Consultant details

Levana Zulfayev
050-7833805
050-2277462

City/region 

Jerusalem

Consultant details

Mazal Sabatani
050-5968279

City/region 

Jerusalem - Pisgat Ze’ev, Neve Yaakov

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Lod

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Modi’in

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Modi’in Ilit

Consultant details

Mazal Sabatani
050-5968279

City/region 

Ma’ale Adumim

Consultant details

Ayelet Krolfeld
050-9022022
Ilana Shlapnik
052-8320474, 08-8688111

*Virtual consultations are available
Shulamit Leviev Zairov
052-6030804
Angel Mashiach
054-8031595
Nili

City/region 

Ness Ziona

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Nili

Consultant details

Racheli Haviv
050-7118314

*Virtual consultations are available

City/region 

Na'ale

Consultant details

Ayelet Krolfeld
050-9022022
Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Shulamit Leviev Zairov
052-6030804

City/region 

Rishon LeZion 

Consultant details

Katya Rabinovich
054-4826133
Shulamit Leviev Zairov
052-6030804

City/region 

Ramla 

South District

Consultant details

City/region

Madlen Edry
050-2391089

*Virtual consultations are available

Eilat and surroundings

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

Ashdod

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

Ashkelon

Nina Batashvili
050-8804423
Angel Mashiach
054-8031595

*Virtual consultations only

Beersheba

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

Gedera 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

Gan Yavne 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Marianna Veprinskiy
058-6667304
Katya Rabinovich
054-4826133
Angel Mashiach
054-8031595

Yavne 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Marianna Veprinskiy
058-6667304
Angel Mashiach
054-8031595

Mazkeret Batya 

Marianna Veprinskiy
058-6667304
Angel Mashiach
054-8031595

Kidron 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

Kiryat Gat 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

Kiryat Malachi 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595
Marianna Veprinskiy
058-6667304

Kiryat Ekron 

Marianna Veprinskiy
058-6667304
Angel Mashiach
054-8031595

Rehovot 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available

Rehovot 

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595
*Virtual consultations only

Sderot 

Consultant details

Madlen Edry
050-2391089

*Virtual consultations are available

City/region

Eilat and surroundings

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

City/region

Ashdod

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

City/region

Ashkelon

Consultant details

Nina Batashvili
050-8804423
Angel Mashiach
054-8031595

*Virtual consultations only

City/region

Beersheba

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

City/region

Gedera 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

City/region

Gan Yavne 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Marianna Veprinskiy
058-6667304
Katya Rabinovich
054-4826133
Angel Mashiach
054-8031595

City/region

Yavne 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Marianna Veprinskiy
058-6667304
Angel Mashiach
054-8031595

City/region

Mazkeret Batya 

Consultant details

Marianna Veprinskiy
058-6667304
Angel Mashiach
054-8031595

City/region

Kidron 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

City/region

Kiryat Gat 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595

City/region

Kiryat Malachi 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595
Marianna Veprinskiy
058-6667304

City/region

Kiryat Ekron 

Consultant details

Marianna Veprinskiy
058-6667304
Angel Mashiach
054-8031595

City/region

Rehovot 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available

City/region

Rehovot 

Consultant details

Ilana Shlapnik
052-8320474, 08-8688111
*Virtual consultations are available
Angel Mashiach
054-8031595
*Virtual consultations only

City/region

Sderot 

Next steps

  • Lactation consultants are available by phone within the Maccabi plan
  • Call the breastfeeding helpline during its hours of operation
  • For urgent breastfeeding inquiries outside of the helpline hours, consult a nurse at *3555.

Private lactation consultants are available for Maccabi Sheli members

  • Schedule an appointment with an affiliated lactation consultant
  • Present your Maccabi card and ID for identification and eligibility verification
  • Schedule a second consultation
  • Pay the deductible directly to the consultant

Additional information

Consultation by phone

  • You are allowed an unrestricted amount of consultations by phone.
  • No appointment or referral is needed in advance

Breastfeeding support at home

  • You must stay with the same lactation consultant for both sessions
  • If you encounter difficulties finding an available lactation consultant in your area, you may receive a 70% refund of the expense, up to the following limits:

First visit - NIS 239.79

Second visit - NIS 67.65

To obtain approval and a refund from Maccabi, you’ll need to submit an original receipt or invoice with the lactation consultant's Ministry of Health license number, along with visit details including the number and dates of visits.

Refunds will be granted with Maccabi's approval only

All of the above is subject to the regulations of Maccabi’s supplementary health services.

Maccabi Sheli terms and conditions
Maccabi Zahav terms and conditions
Maccabi Silver Shield terms and conditions