Up to 6,000 NIS can be requested via the Maccabi application or Maccabi Online. Rather than visiting a medical center or filling out a form to apply for a refund, apply in just a few simple steps through the app or Maccabi Online:
- Select the appropriate refund category from the list provided
- Upload the necessary documents, whichwill be listed based on the selected topic and subtopic
- Agree to the terms of service
- Send the request
Please be advised,
- It is recommended to verify service eligibility and the required documents before submitting your refund request - To determine eligibility >
- Refund requests can be submitted:
- - Via the app or Maccabi Online - for up to 6,000 NIS.
- - For larger amounts, please submit a request using a
- Please ensure all required documents are attached.
- If you cannot find a suitable refund category, you can select "other" and refer to the Maccabi website for a list of required documents
- Refunds to bank accounts are only available for individuals with a standing order in place. If you haven't set up a standing order, you can call *3555 to arrange one and receive refunds directly to your bank account. Alternatively, update your account details at
- , or contact the medical center for a cash refund.
- As per Ministry of Health guidelines, refund claims will be processed within 45 working days from the date all required documents are received by the medical center.
- As per the Additional Health Services terms and conditions, refund claims will be processed within 60 working days from the date all required documents are received by the medical center.
- A refund will be possible under the following conditions:
- Compliance with eligibility terms
- All required documents are attached
- You have an active standing order or credit card updated in Maccabi's system.
- Once the application is submitted, you can track its status through both the app and Maccabi Online.
